In February 2012, LaVerne Stiles went to Citrus Memorial Hospital near her home in Central Florida for what should have been a routine surgery.
The bubbly retired secretary had been in a minor car accident weeks earlier. She didn’t worry much about her sore neck until a scan detected a broken bone.
The operation she needed, a spinal fusion, is done tens of thousands of times a year without incident. Stiles, 71, had a choice of three specially trained surgeons at Citrus Memorial in Inverness, which was rated among the top 100 nationally for spinal procedures.