Shirley Otten makes her way down a winding hall way that looks more like an upscale apartment complex than an assisted living facility. When she gets to Lee Dodge's door, she gently opens it to the sound of an excited little Yorkshire Terrier.
The dog barks as the door creaks open. Dodge is not ready yet, so she steps back out the hallway while he finishes dressing.
A couple minutes later, Dodge's nurse wheels him into the hallway. His companion – 5-year-old Huey - now sits peacefully on his lap. The World War II veteran has been at Waterman Village in Mount Dora since last fall, and his faithful companion hasn't left his side.
But when it comes to Huey's daily care - Dodge needs help.
So Otten comes out once a week, alternating days with other volunteers. Each time, she greets Huey with the same warmth and affection as his human friend.
Otten coos at Huey, and pats his head. He sniffs at her hand.
"Awww. Hey, Huey!” Greeting finished, she turns her attention to Dodge. “Hey, Mr. Dodge! How are you today?”
“I’m good,” Dodge answers. He’s not very conversational these days.
As Otten snaps on Huey's leash, the 90-year-old man does something he's been known for all his life, but which he doesn’t do as often anymore - he breaks into song.
"You're nobody ‘til somebody loves you..."
Not many nursing homes, assisted living centers or hospice programs allow pets. They're often more concerned about extra responsibilities, or funding. Someone has to pay for the pet's food and medical care, and the patient can't always afford to.
But Cornerstone Hospice & Palliative Care, which provides care to Dodge at Waterman Village, has partnered with an Oregon-based program called "Pet Peace of Mind." It helps more than 100 hospice and palliative care programs nationally care for their patients' pets.
Pet Peace of Mind also provides start-up funding and training for their network of volunteers, like Otten, who walk, feed and play with the animals - as well as drive them to the vet or groomer.
Otten lets Dodge know she's taking Huey for a walk around the facility.
“We'll be right back, in about 15 minutes.”
As Otten begins walking Huey, she says it's nice to know programs like Pet Peace of Mind will be around if she needs them one day, too.
"I think it's so wonderful that they allow them to have their pet with them,” Otten said. “It means an awful lot."
Dodge's daughter, Lyn Hogrefe, lives in Ohio. She visits when she can, but setting her dad up with Pet Peace of Mind gave her a lot of comfort. She flew down and personally interviewed several of Huey’s caretakers to make sure they’d treat him with as much love and respect as the do their own pets.
"Through a lot of love and effort and willingness to make sure my dad and Huey stay together, for the quality of life of my dad and for the love of Huey, we felt that this was just a really important endeavor,” Hogrefe said.
Without a doubt, she said, Huey has improved her father's quality of life in a way that even medical care couldn't.
“If my dad didn't have Huey, I don't think he would last all that long and he would just be so brokenhearted,” Hogrefe said.
Dodge’s situation is a bit less common than many of the 1.6 million patients who received hospice services in 2014, according to the National Hospice and Palliative Care Organization.
Pet Peace of Mind Founder Dianne McGill said most hospice patients receive care in their homes, not at an assisted living facility or nursing home. So there’s little concern about hygiene, or other patients being allergic to pets.
For those who are like Dodge, the hesitation toward welcoming pets is decreasing every day, McGill said.
“This program is revolutionizing how hospice thinks of people’s pets,” McGill said. “Hospice is designed to maximize living, it’s not about dying.”
“Hospices are coming to the understanding that for many patients, their pets are the only family that matter to them, the only family in their lives every day walking with them side by side. I’ve gotten many stories of patients who would not let go until they knew what was going to happen to their pets.”
Kristine Murtz is the Pet Peace of Mind manager for Cornerstone Hospice, which implemented the program in 2011.
"We were the first in Florida to have the Pet Peace of Mind program and as you can see with Mr. Dodge, he would be lost probably without that dog,” Muertz said. “So we want to make sure that the two of them stay together as long as possible."
But, she said, patients eventually die. When that happens, their pets often end up in overpopulated shelters, so Pet Peace of Mind volunteers help them make a contingency plan for the inevitable.
"We plan for our estate, we plan for who's going to get this lamp and who's going to get the house, but we forget about these living beings that are mean so much to us,” Muertz said.
As far as Huey goes, when Lee Dodge's time comes, an employee at Waterman Village has agreed to adopt the mild-mannered Yorkie.
For now, volunteers like Shirley Otten help with Huey's day-to-day needs -- like walks.
At the end of today’s walk, Huey makes his way back to his owner, who is waiting for him outside the facility.
"He did poop so we're all set,” Otten tells Dodge. “Good boy!” she tells Huey.
Huey rests his furry chin on Dodge's arm. The man is so happy to have his companion back in his lap, that he breaks into song again.
"You may be a queen, you may be a king..."