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Shannon Bond

Shannon Bond is a business correspondent at NPR, covering technology and how Silicon Valley's biggest companies are transforming how we live, work and communicate.

Bond joined NPR in September 2019. She previously spent 11 years as a reporter and editor at the Financial Times in New York and San Francisco. At the FT, she covered subjects ranging from the media, beverage and tobacco industries to the Occupy Wall Street protests, student debt, New York City politics and emerging markets. She also co-hosted the FT's award-winning podcast, Alphachat, about business and economics.

Bond has a master's degree in journalism from Northwestern University's Medill School and a bachelor's degree in psychology and religion from Columbia University. She grew up in Washington, D.C., but is enjoying life as a transplant to the West Coast.

Four Big Tech CEOs spent Wednesday being grilled — virtually — by House lawmakers, creating a first-ever spectacle that was by turns revealing and, inevitably, awkward.

When the Stop Hate for Profit campaign launched just two weeks ago, its organizers had not yet persuaded a single advertiser to boycott Facebook in July.

Uber is seeing signs of recovery as cities, states and countries lift lockdown restrictions and businesses reopen, according to one of the ride-hailing company's top executives.

Commuters are the first people returning to Uber as businesses reopen, Andrew Macdonald, senior vice president of mobility and business operations, told NPR in an interview.

"Morning and evening rush hour are the parts of the business that have come back first, and then you tend to see the social hours start to come back after that," he said.

Updated at 11:22 a.m. ET

Dennis Johnson fell victim last week to a new form of harassment known as "Zoombombing," in which intruders hijack video calls and post hate speech and offensive images such as pornography. It's a phenomenon so alarming that the FBI has issued a warning about using Zoom.

Like many people these days, Johnson is doing a lot of things over the Internet that he would normally do in person. Last week, he defended his doctoral dissertation in a Zoom videoconference.

How safe is your Uber ride? That question has dogged the company for years, as it has faced complaints from passengers and drivers alleging they have been sexually assaulted in an Uber.

Now Uber is revealing the scale of those complaints for the first time.

The company received 5,981 allegations of serious sexual assault in the U.S. over two years, according to a new report covering 2017 and 2018. The claims range from unwanted touching and kissing to rape.

Inside a bright red building in Redwood City, just south of San Francisco, cooks plunge baskets of french fries into hot oil, make chicken sandwiches and wrap falafel in pita bread.

If you've been in a restaurant kitchen, it's a familiar scene. But what's missing here are waiters and customers. Every dish is placed in a to-go box or bag.

Delivery drivers line up in a waiting area ready for the name on their order to be called.