Lisa Hywood remembers the first time she ever set eyes on a pangolin. It was in 1994, and she had just founded the Tikki Hywood Trust, a wildlife conservation sanctuary in Zimbabwe. One morning, someone dropped off a strange-looking, injured creature that had been confiscated from an illegal trader.
"This animal arrived in a sack and smelling something horrendous," she recalls. "And I looked at this animal and I thought it's like no other mammal that I've ever encountered."