Cory Turner

Austin Beutner looked haggard, his face a curtain of worry lines. The superintendent of the second-largest school district in the nation sat at a desk last week delivering a video address to Los Angeles families. But he began with a stark message clearly meant for another audience:

Lawmakers in Sacramento and Washington, D.C.

Updated on May 12 at 11:20 a.m. ET

A for-profit college received millions of dollars from the federal government to help low-income students whose lives have been upended by the coronavirus outbreak, but that same school, Florida Career College (FCC), is also accused of defrauding students.

The spread of coronavirus has compelled hundreds of K-12 schools in the U.S. to close, affecting more than 850,000 students, according to an analysis by Education Week. And those numbers are certain to increase in the coming days, as concerned parents call for more school closures.

Denise had no idea her student loans could be erased. In 2007, a truck rear-ended her car. The accident ravaged her legs and back, and the pain made it impossible for her to work.

"I have basically been in pain — chronic pain — every day," says Denise, who asked that NPR not use her full name to protect her privacy. "I live a life of going to doctors constantly."

Nearly 2,300 teachers have just had a mountain of student loan debt lifted off their backs, according to previously unreleased figures from the U.S. Department of Education. The move follows reporting by NPR that exposed a nightmare for public school teachers across the country.

For public school teacher Kaitlyn McCollum, even simple acts like washing dishes or taking a shower can fill her with dread.

"It will just hit me like a ton of bricks," McCollum says. " 'Oh my God, I owe all of that money.' And it's, like, a knee-buckling moment of panic all over again."

She and her family recently moved to a much smaller, older house. One big reason for the downsizing: a $24,000 loan that McCollum has been unfairly saddled with because of a paperwork debacle at the U.S. Department of Education.

Update: Many student borrowers have responded to this story by sharing stories of their struggles with PSLF. We've curated many of them here.

On the morning of Monday, Aug. 27, Seth Frotman told his two young daughters that he would likely be home early that day and could take them to the playground. They cheered.

At midnight, Oct. 1, the rush begins.

Seeking to "evaluate the independence and effectiveness" of the federal Consumer Financial Protection Bureau's student loan office, 15 members of the Senate Democratic Caucus sent a terse letter Thursday evening to Mick Mulvaney, the CFPB's acting director. The letter was first obtained by NPR.

To millions of parents and students, they're magical words: free college.

But is the idea pure fantasy?

More than a dozen states now offer grants, often called scholarships, promising to help qualifying students pay for some or all of their college education. In fact, that word, "promise," shows up again and again in these programs' official names: Nevada Promise, Oklahoma's Promise, Oregon Promise, Tennessee Promise ... you get the idea.

Teachers have staged protests in recent weeks in West Virginia, Oklahoma, Kentucky, Colorado and Arizona. Some are fighting lawmakers who want to scale back their pensions.

It's no secret that many states have badly underfunded their teacher pension plans for decades and now find themselves drowning in debt. But this pensions fight is also complicated by one little-known fact:

The IRS Data Retrieval Tool is down.

If those words don't send a shiver up your spine, it means you're not a high school senior or college student rushing to fill out the Free Application for Federal Student Aid, or FAFSA.

The FAFSA is the form — famously complicated and difficult to finish — that stands between many low-income students and the federal, state and institutional aid they need to pay for college.

By now, you've probably heard about one very real consequence of fake news — the infamous "pizzagate" conspiracy theory that ended with Edgar Welch, 28, firing a real gun inside a real Washington, D.C., pizzeria filled with real people.