Careers

Membership Coordinator

Organizational Summary:

WUSF Public Media is a comprehensive public media organization that operates an NPR news radio station and an all-classical music radio station, and provides digital content online, through newsletters, podcasts and social media and serves a weekly broadcast audience of greater than 350,000. WUSF Public Media is a department of the University of South Florida, with 75 employees and a budget of $11 million and provides internships to students. WUSF Public Media’s main studios are on the USF Tampa campus, with a broadcast and music performance studio on the USFSM campus and an office and news production studio on the USFSP campus.

Position Summary:

Responsibilities include assisting the membership team with designated duties, such as: Coordinating and logging the payment of invoices, the coordination of all Thank You gifts, which includes, but not limited to: ordering, tracking stock and shipment, payment, backlog and running weekly Thank You gift reports for vendors. Being the front line for customer service, assisting with on air membership campaigns, and printing weekly Thank You letters. The Membership Coordinator will be one of the department’s Basecamp “Super Users” and will schedule all Membership activities (pledge drives, campaigns, etc.) on station wide calendar, and other duties as assigned. The Membership department will depend on this person to make recommendations for process improvements to improve efficiency and donor satisfaction. Other duties will include support and planning for on-air membership drives and member cultivation events and research related to members and member stewardship.

Responsibilities:

Performs specific operational duties following a weekly schedule. Duties include printing thank you letters, premium reports, coordinating and ordering premiums with third party vendors, approving and logging invoices, and being the main contact for membership calls/customer service. Crossed trained on all membership activities and being a department Basecamp “Super User” to schedule all Membership activities on station-wide calendar.

Donor relations-interaction with members via email, phone, letters, and special events.

Pledge Drives: Assists Membership Director and Fundraising Producer with pledge drives. May covers shifts during the pledge drives, help with scheduling meetings, planning and limited writing. Coordinates with other station personnel where applicable.

Performs other duties as assigned.

Minimum Qualifications:

This position requires a high school diploma or equivalent and four years of clerical experience, at least one of which must be directly related to development or community relations. College coursework may substitute for the required experience on a year for year basis.

Preferred Qualifications:

Undergrad and three years of experience in a nonprofit or membership-related organization. Prefer candidate that has extensive knowledge of Allegiance, or donor related CRM. Need a person that is self-directed, and a self-starter.

This position is subject to a Level 1 criminal background check.

Department: 0-0662-000 / WUSF Public Media
Hours: Full-Time
Salary Range: $38,000 – $47,000
Deadline Date: Open until filled

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About USF:

The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report’s national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state’s 12 public universities. USF is a member of the American Athletic Conference.

Working at USF:

With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
To learn more about working at USF please visit: Work Here. Learn Here. Grow Here.

Work Location:Campus map and location overview: USF – Tampa Campus

Equal Employment Opportunity:
USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.

The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University’s Title IX Coordinator.

How To Apply:

For full description and to apply, please go to Access Careers@USF at https://www.usf.edu/work-at-usf/index.aspx and enter 33647 under Search Jobs.

Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.

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