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In Debt, with No Easy Way Out

Financial analysts and a collections expert discuss the process of debt collection and why some consumers who don't know their rights end up more in debt than when they started.


Walter Robinson, editor of The Boston Globe series called "Debtors' Hell"; assistant managing editor of the Globe

Peter Duffey, owns Double Helix Inc., a private investigation firm, which provides debt collection support services

Liz Pulliam Weston, writes a twice-weekly column for MSN Money; author of the books Your Credit Score and Deal With Your Debt

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