© 2023 All Rights reserved WUSF
Play Live Radio
Next Up:
0:00
0:00
Available On Air Stations

Call Center Outsourcing Slows

John Miller, an employee of call center company Willow CSN, works out of his bedroom in Poughkeepsie, N.Y.
Jim Zarroli, NPR
/
John Miller, an employee of call center company Willow CSN, works out of his bedroom in Poughkeepsie, N.Y.

Copyright 2006 NPR

Jim Zarroli is an NPR correspondent based in New York. He covers economics and business news.
WUSF 89.7 depends on donors for the funding it takes to provide you the most trusted source of news and information here in town, across our state, and around the world. Support WUSF now by giving monthly, or make a one-time donation online.