Are internet comments sections the new town square, or cesspools of racism, sexism and worse?
Whenever you scroll down through a comments section, at some point you encounter something that makes you cringe.
Can these often offensive comments sections be improved without cutting off free speech?
"It's definitely problematic and if we're going to make the internet work as a form of communication, we have got to figure this out," said Kelly McBride of the Poynter Institute's Sense-making Project.